|
Independently travelled 3 continents and 38 countries, appreciating numerous cultures & civilisations. Daily interaction with diverse people and stimulating situations provided fresh challenges for my mental, physical and creative skills. Furthermore developing my linguistic ability proved invaluable as it allowed me to engage deeper with local cultures and customs.
. Personal highlights include: crossing Siberia; trekking in Tibet (Mt Kailash); climbing Everest Base Camp and completing all Annapurna Treks (Nepal).
-
Developed my International Outlook and Expanded my Cultural Understanding.
-
Developed a portal based website for managing my trip resources and keeping in touch.
PDP is "a structured and supported process undertaken by an individual to reflect upon their own learning, performance and/or achievement and to plan for their personal, educational and career development".
Using my experience and contacts, I led the development of a web-based system for 12,000 users inline with Government guidelines. Enthusiastically tackled a range of technical & political challenges, developing necessary analytical and diplomatic skills..
-
Liaised with representational bodies and University departments to deliver suitable marketing programs.
-
Organised stakeholder focus groups to drive developments.
-
Negotiated budgets and specifications with University Executives and co-ordinated feedback reports with IT Developers.
Sabbatical position at a strategic and operational level within this £7m service-based organisation..
My responsibilities included Marketing, Publications and Communications as well as Finance, Commercial Services and Union Democracy. Responsibilities included leading these teams to deliver innovative solutions and measurable results to a variety of challenges.
-
Controlled several successful Marketing Campaigns across a broad range of disciplines.
Achieved the largest Summer Ball (2,250 guests) with a creative Marketing & Promotions campaign.
Combined Interactive Marketing and web analytics to promote Elections – achieving an increase of 10%.
-
Responsible for all internal & external Communications including the website (2.3m visits/month), print and electronic materials.
Maintained the website – created content, monitored web-analytics and implemented new features.
Managed the Unions Public Relations and wrote press releases for local and national audiences.
-
Developed a £7m Finance & Communications Strategy for 12,000 diverse members spread over 5 separate sites.
Reinforced Brand Consistency across commercial outlets – ensuring standardisation of graphics & logos.
Negotiated a £250,000 refurbished within commercial outlets in line with emerging consumer habits.
National Postgraduate Committee (NPC) is the National Body responsible for the support of Postgraduates across England, Scotland & Wales.
In my capacity as an NPC Officer I was able to keep abreast of Postgraduate issues on a national level and my role included being the editor of the website and Committee Journal that kept the diverse Postgraduate population informed on relevant issues.
-
Strategically steered the NPC as an organisation and kept an eye over its operational activities as a member of the NPC's Management Sub-Committee (MSC).
-
Responsible for the external and internal communications of the organisation on national and local levels.
-
Campaigned for National Postgraduate issues and represented Postgraduate views.
National Union of Students Services Limited (NUSSL) is the purchasing consortium for the NUS, sourcing and supplying to the majority of the commerical outlets on Union Campuses across England & Wales.
I was nationally elected by shareholders to serve on committees at the heart of NUSSL's operation. I engaged in both active & proactive work with national suppliers to the student market and also with large international companies to offer constructive advice.
-
This role offered numerous opportunities to represent student's views at a national level, as well as feeding back information about large commercial deals & schemes to a local level.
-
As an elected member to the E&E Committee we proactively address and adapted to E&E issues that faced the Student Body and NUSSL's operation.
-
The Licensed Trade Committee was responsible for the purchasing, marketing and refreshing of licensed lines to the student population.
Whilst on placement at this small software firm, the ability to respond & adapt to clients quickly was essential to maintain our major clients.
-
Used own initiative to manage administrative tasks.
-
Pro-actively pitched sales presentations that clearly explained the complex problems our software solved.
-
Other tasks included translation (Software, documentation etc) and various other taks to ensure the smooth running of the English sales.
APASS is a fraternity of students, graduates, teachers and persons involved in disseminating English language and British culture in Poland.
Working within a team of twenty, we taught English to a group of students in Poland. This consisted of teaching students in the morning session with activities such as sport, entertainments or further language classes in the afternoon session.
This was an excellent chance to exercise my interpersonal skills, which were essential to ensure the smooth running and success of the camp. I was responsible for several evening events, planning of lessons (both English & German) and liaising with the leader and the Polish staff.
Responsible for promoting BSM on campus through a Students’ Union based outlet. Main focus was selling driving tuition packages and being a point-of-information for BSM services. Other roles included advising people on furthering their driving with a Pass Plus scheme, as well as informing international students of the British driving system. This role has further developed my communication and people skills together with raising my awareness of fostering good customer relationships
I worked on the assembly of various power modules, which are used in testing of new parts for construction projects. This highlighted the importance of meeting deadlines as well as the role of teamwork between departments to produce the finished goods..
I sorted and delivered regular mail, special deliveries and parcels for the southeast of Royston. It was an invaluable opportunity for developing my time management skills – combination of early starts and maintaining a second job (see above). A professional attitude to work was a core requirement in the customer-facing role.
I was jointly responsible for managing this service station site. Specific task included serving in the forecourt shop, dealing with both customers complaints & queries and maintaining the smooth operations of the pumps. Allowed an early insight into how effective communication skills are needed to deal with customers and to serve their needs. I personally achieved a 92% Customer Service Satisfaction rating that became a benchmark figure for the site.
|